Log In Help

To retrieve your username and/or password for the Radford Network (Classic), click here. After completing the security question, your username and/or password will be emailed to you within minutes.

To reset your password for the Radford Network (Beta), click here. Access to our new portal is currently limited and will begin to roll out to clients starting in May 2017. For more information, click here.

My Access Settings

For information on your personal Radford Network access settings, including the surveys you have access to, the countries you have access to, and the submission materials you have access to, log on to the My Account section of the Radford Network (Classic).

The ability to add users, remove users or modify user access settings on the Radford Network is limited to colleagues at your company designated as Network Primary, Survey Primary, or Renewal Primary contacts. To connect with these contacts, click the link above.

My Account Status

For information on your account status, including the surveys you participate in, your data submission due dates, your data submission status, your payment status, and your Radford points of contact, log on to the My Account section of the Radford Network (Classic).

Submission Support

Every survey client at Radford is partnered with a dedicated Survey Consultant to guide you through the survey submission process. To contact your Survey Consultant, log on to the Radford Network (Classic) and look for the "Data Due" section on the home page. There, you'll find contact information for your Survey Consultant.

If you need additional submission support, including internal data collection, data clean-up and job matching, our Survey Input Services team can help. To learn more, click here.

Renewal Questions

To check-in on the status of your annual survey renewal, please connect with your company’s Renewal Manager. If you do not know who your Renewal Manager is, email renew@radford.com to find out.

Upgrade Questions

To upgrade your existing surveys or add additional surveys, please connect with your company’s Sales Manager. If you do not know who your Sales Manager is, email sales@radford.com to find out.

Payment Questions

For all payment-related issues, including your payment status, requesting invoice copies, billing information updates, PO numbers, W9 information or vendor forms, email invoices@radford.com.